Data protection statement on the handling of personal data

The following information provides you, as a user of our website, with a simple overview of what happens to your personal data when you visit this website.

Personal data refers to all information that relates to an identified or identifiable natural person. An identifiable natural person, which includes you, is one who can be identified directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more specific characteristics that express the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Data Controller is the natural or legal person, authority, agency, or other body that alone or jointly with others determines the purposes and means of processing personal data. The data controller can be found under I.

Third party is a natural or legal person, authority, agency, or other body other than you, the data controller, the data processor, and the persons authorized to process personal data under the direct authority of the data controller or the data processor.

I. Name and address of the data controller

The data controller, as defined in the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States, as well as other data protection regulations, is:

TeleAlarm Europe GmbH
Herzstrasse 2
04329 Leipzig
Phone: +49 (0) 341 271 57 80
Email: datenschutz@telealarm.com

II. Contact details of the data protection officer

Lawyer Marion Albrecht
activelaw Offenhausen.Wolter PartmbB
Hans-Böckler-Allee 26
30173 Hannover
T.: 0511 547 47 0
Email: datenschutz@activelaw.de

III. General information on data processing

1. Scope of Data Processing We generally collect and use personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The collection and use of personal data of our users is regularly only carried out with the user’s consent. An exception applies in cases where obtaining prior consent is not possible for real reasons and the processing of data is permitted by statutory provisions.
2. Legal Basis for the Processing of Personal Data Insofar as we obtain the consent of the data subject for processing of personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

For the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as processing of personal data is required to fulfill a legal obligation to which our company is subject, Article 6(1)(c) GDPR serves as the legal basis.

If vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights, and freedoms of the data subject do not outweigh the first interest, Article 6(1)(f) GDPR serves as the legal basis for processing.

3. Data Erasure and Storage Duration Personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also occur if provided for by European or national legislators in EU regulations, laws, or other provisions to which the data controller is subject. Blocking or deletion of data also occurs when a storage period prescribed by the above-mentioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

Information about the browser type and version The data is also stored in the log files of our system. Storage of this data together with other personal data of the user does not take place.

2. Legal basis for data processing The legal basis for the temporary storage of data and log files is Art. 6(1)(f) GDPR.
3. Purpose of data processing The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. To do this, the user’s IP address must be kept for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Our legitimate interest in data processing according to Art. 6(1)(f) GDPR is also based on these purposes.

4. Duration of storage Data is deleted as soon as it is no longer required for the purpose of its collection. In the case of data collected for the provision of the website, this occurs when the respective session is ended.

In the case of data stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of users are deleted or anonymized so that an assignment to the accessing client is no longer possible.

5. Objection and removal option The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no objection option for you.

V. Use of cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.

We use technically necessary cookies to make our website more user-friendly. Some elements of our internet page require that the accessing browser can also be identified after a page change.

The following data is stored and transmitted in the cookies:

Language settings We also use cookies on our website that allow an analysis of the user’s browsing behavior.

The following data may be transmitted in this way:

Entered search terms The data collected from users in this way is pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data will not be stored together with other personal data of the users.

When accessing our website, users are informed about the use of cookies for analytical purposes and their consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this privacy policy.

b) Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6(1)(f) GDPR.

The legal basis for the processing of personal data using cookies for analytical purposes is the user’s consent, Art. 6(1)(a) GDPR.

c) Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for you. Some functions of our internet page cannot be offered without the use of cookies. For these, it is necessary that the browser can be recognized even after a page change.

The user data collected by technically necessary cookies will not be used to create user profiles.

The use of the analysis cookies is for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus continuously optimize our offer.

In these purposes, our legitimate interest lies in the processing of personal data according to Art. 6(1)(f) GDPR.

d) Duration of storage, objection, and removal option

Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent.

VI. Email Contact

1. Description and scope of data processing

It is possible to contact us via the email address provided on our website. In this case, the personal data transmitted with the email will be stored.

There is no disclosure of data to third parties in this context. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for processing data transmitted in the course of sending an email is Art. 6(1)(f) GDPR. If the email contact aims to conclude a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR.

3. Purpose of data processing

The processing of personal data from the input mask serves us solely to process the establishment of contact. In the case of contact via email, this also includes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data is deleted as soon as it is no longer required for the purpose of its collection. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with you is finished. The conversation is considered terminated when it is evident from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.

V. Possibility of Objection and Removal

You have the option to withdraw your consent for the processing of personal data at any time. If you wish to do so, please contact us via email, and you can object to the storage of your personal data at any time. In such a case, the conversation cannot continue. All personal data stored during the contact will be deleted in this case.

VII. Newsletter

Description and scope of data processing

On our website, you have the option to subscribe to a free newsletter. When you sign up for the newsletter, the data from the input mask is transmitted to us.

The following data is transmitted: your email address, first and last name, the company you work for, and data related to language and origin.

Additionally, the following data is collected:

IP address of the accessing computer Date and time of registration Device information, operating system Browser ID Information about the application you use to read your emails For processing the data, your consent is obtained as part of the registration process, and reference is made to this privacy policy.

We use Mailchimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) for sending our newsletter. This allows us to directly contact subscribers. Additionally, we analyze your usage behavior to optimize our offering. For this purpose, we provide the above-mentioned data to Mailchimp.

Mailchimp is the recipient of your personal data and acts as a data processor for us when it comes to sending our newsletter.

Mailchimp requires this data to ensure the security and reliability of its systems, compliance with terms of use, and the prevention of abuse. Furthermore, Mailchimp evaluates performance data, such as email delivery statistics and other communication data. This information is used to create usage and performance statistics for the services.

Mailchimp also collects additional information about you from other sources. We have no influence on this process, and it is not specified in terms of time and scope when personal data is collected from social media and other third-party data providers.

Legal Basis for Data Processing The legal basis for processing data after a user subscribes to the newsletter, given the user’s consent, is Art. 6(1)(a) GDPR.

Purpose of Data Processing The collection of the user’s email address is used to deliver the newsletter.

The collection of other personal data during the registration process is aimed at preventing misuse of the services or the email address used.

Duration of Storage The data will be deleted as soon as it is no longer necessary for achieving the purpose for which it was collected. Therefore, the user’s email address will be stored as long as the newsletter subscription is active.

Other personal data collected during the registration process is typically deleted after a period of seven days.

Possibility of Objection and Removal You can cancel the newsletter subscription at any time. For this purpose, there is a corresponding link in every newsletter. This also allows for revoking consent to store the personal data collected during the registration process.

VIII. Registration Description and Scope of Data Processing

On our website, we offer you the possibility to register with the provision of personal data. The data is entered into an input mask and transmitted to us and stored. Data will not be disclosed to third parties. The following data is collected as part of the registration process:

First name, last name, email address, password, and customer number.

At the time of registration, the following data is also stored:

(1) The user’s IP address

(2) Date and time of registration

As part of the registration process, the user’s consent is obtained for the processing of this data.

Legal Basis for Data Processing The legal basis for data processing, with the user’s consent, is Art. 6(1)(a) GDPR.

Purpose of Data Processing User registration is required to provide specific content and services on our website.

Duration of Storage The data will be deleted as soon as it is no longer necessary for achieving the purpose for which it was collected.

This is the case for data collected during the registration process when registration on our website is canceled or modified, or for data collected during the registration process to fulfill a contract or to take pre-contractual measures, if the data is no longer required for the execution of the contract. Even after the contract is concluded, there may be a need to store personal data of the contract partner to comply with contractual or legal obligations.

Possibility of Objection and Removal As a user, you have the option to dissolve your registration at any time. You can also request changes to the data stored about you.

IX. Rights of the Data Subject

If your personal data is processed, you are a data subject under the GDPR, and you have the following rights against the data controller:

1. Right to Information

You can request confirmation from us as to whether personal data concerning you is being processed.

If such processing is taking place, you can request information from us about the following:

The purposes for which the personal data is processed. The categories of personal data that are being processed. The recipients or categories of recipients to whom the personal data has been or will be disclosed. The envisaged duration for which the personal data will be stored, or, if not possible, the criteria used to determine that duration. The existence of the right to rectify or erase your personal data, the right to restrict processing by the controller, or the right to object to such processing. The right to lodge a complaint with a supervisory authority. All available information about the source of the data if it was not collected from you. The existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

You have the right to request information on whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards under Article 46 GDPR in connection with the transfer.

2. Right to Rectification

You have the right to request the correction and/or completion of your personal data if it is inaccurate or incomplete. We shall make the correction without delay.

3. Right to Restriction of Processing

Under certain conditions, you have the right to request the restriction of processing of your personal data:

When you contest the accuracy of the personal data for a period enabling us to verify the accuracy of the personal data. The processing is unlawful, and you oppose the erasure of your personal data and request the restriction of its use instead. We no longer need the personal data for the purposes of processing, but it is required by you for the establishment, exercise, or defense of legal claims. You have objected to processing pursuant to Article 21(1) GDPR pending the verification whether our legitimate grounds override yours.

If processing of your personal data has been restricted, it will only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If you have obtained restriction of processing under the above conditions, you will be informed by us before the restriction of processing is lifted.

4. Right to Erasure a) Obligation to Erase

You have the right to demand that we erase your personal data without undue delay, and we are obligated to erase this data without undue delay if one of the following grounds applies:

The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed. You withdraw your consent on which the processing is based according to Art. 6(1)(a) or Art. 9(2)(a) GDPR, and there is no other legal ground for the processing. You object to the processing pursuant to Art. 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR. The personal data concerning you has been unlawfully processed. The erasure of personal data concerning you is required to fulfill a legal obligation under Union or Member State law to which we are subject. The personal data concerning you has been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

b) Information to Third Parties

If we have made the personal data concerning you public and are obliged to erase it pursuant to Art. 17(1) GDPR, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform controllers processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

c) Exceptions

The right to erasure does not apply to the extent that processing is necessary

for exercising the right of freedom of expression and information; for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us; for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) as well as Art. 9(3) GDPR; for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Art. 89(1) GDPR insofar as the right referred to in Section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or for the establishment, exercise, or defense of legal claims.

5. Right to Notification

If you have exercised your right to rectify, erase, or restrict processing, we are obligated to notify all recipients to whom your personal data has been disclosed of this rectification, erasure, or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients.

6. Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, where:

the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR; and the processing is carried out by automated means.

In exercising this right, you also have the right to have your personal data transmitted directly from one controller to another, where technically feasible. This must not adversely affect the rights and freedoms of others.

7. Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR, including profiling based on those provisions.

We will no longer process the personal data concerning you unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

If personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you have the possibility of exercising your right to object by automated means using technical specifications.

8. Right to Withdraw Consent for Data Processing

You have the right to withdraw your consent for data processing at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78 GDPR.

X. Data Protection Information for Third-Party Tools and Plugins

Most of the third-party services described below, which are used on our website, are based in the United States.

We would like to point out that, according to the previous opinion of the European Court of Justice, there was no adequate level of protection for data transfers to the USA after the previous adequacy decision of the European Commission, known as the Privacy Shield, was invalidated by the European Court of Justice.

In July 2023, a new adequacy decision was issued by the European Commission.

It establishes that the United States ensures an adequate level of protection, comparable to that of the European Union, for personal data transferred from the EU to US companies within the new framework. US companies can join the EU-US Privacy Shield framework by committing to comply with detailed data protection obligations, including, for example, the obligation to delete personal data when it is no longer necessary for the purpose for which it was collected and to ensure the continued protection when personal data is transferred to third parties.

As the basis for data processing for recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway) or for data transfers to such countries, the third-party providers we use rely on EU Commission-approved standard contractual clauses (Article 46(2) and (3) GDPR). These clauses obligate companies to comply with the EU data protection level when processing relevant data outside the EU. These clauses, in turn, are based on an implementing decision of the EU Commission.

If you do not wish to accept cookies in general, you can configure your browser to always inform you when a cookie is about to be set. You can then decide for each individual cookie whether to allow it or not.

Google Analytics

Our website uses the tracking service provided by the American company Google Inc. For the European region, Google Ireland Limited is responsible for all Google services.

The use of Google services requires your consent, which we obtain through our cookie pop-up before using the service. This consent provides the legal basis for processing personal data in accordance with Article 6(1)(a) GDPR.

Google processes data, including in the United States. If you would like to learn more about how your data is handled, we recommend reading the privacy policy at https://policies.google.com/privacy?hl=en.

Google Analytics collects data about users’ actions on our website.

With the reports we receive from Google Analytics, we can better tailor our website to the needs of users. To make Google Analytics work, a tracking code is embedded in our website’s code. If you visit our website and consent to its use, this code records various actions you perform on our website. Once you leave our website, this data is sent to and stored on Google Analytics servers. Google Analytics generates a random, unique ID associated with your browser cookie. When you visit our website again, you may be recognized as a returning user, for example. All collected data is stored together with our user ID, allowing for the evaluation of pseudonymous user profiles. Google processes this data, and we receive reports about your user behavior (audience reports, ad reports, acquisition reports, behavior reports, conversion reports, real-time reports).

LinkedIn Plugin

LinkedIn is a professional network that allows members to establish business contacts. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

On LinkedIn, you can create profiles and search for job postings and projects. Companies can use the platform to present their organization as an attractive employer and recruit new employees. LinkedIn collects all the data that users provide during registration and in their profiles.

We have placed the social plugins of LinkedIn on our website. This automatically collects personal data through a cookie as soon as you visit our website. Each time one of our pages containing LinkedIn features is accessed, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the “Recommend” button on LinkedIn and are logged into your LinkedIn account, LinkedIn can associate your visit to our website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

Further information can be found in LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy.