Rodrigo Silva
Country Manager Switzerland & France
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TeleAlarm NurseCall Systems
What is a NurseCall?
A NurseCall, also referred to as a nurse call or patient call, describes a system that allows patients to request assistance from caregivers whenever needed. When a call is activated, it is communicated through visual signals and, where required, audible alerts.
Enhancing Patient Safety While Empowering Caregivers
In hospitals, nursing homes, and other care environments, the guiding principle is clear: promote as much independence as possible while providing as much support as necessary. To safeguard patients, a NurseCall system plays a critical role by enabling them to request assistance quickly and easily in case of an emergency.
Caregivers also benefit from a well-implemented system. Rapid and precise call identification reduces unnecessary movement, helping staff work more efficiently while maintaining a high standard of compassionate care. As a manufacturer of nurse call solutions, TeleAlarm not only delivers reliable, high-performance systems for your facility but also provides valuable expertise. The NurseCall Guide offers clear answers to the most important questions on the topic.
Where are nurse call systems used?
Nurse call systems were originally developed for hospitals, where they are still part of the fixed building equipment today.
The installation of a call system is also mandatory in publicly accessible barrier-free toilets and sanitary facilities as well as in correctional institutions.
In addition, the call systems are also used in other medical and nursing facilities, e.g. in
Retirement homes or homes for the elderly
Nursing homes
Assisted Living & Home Care
Rehab facilities
Psychiatric and forensic institutions
Medical practices
How does a radio-based nurse call system from TeleAlarm work?
A radio-based TeleAlarm NurseCall always consists of several components:
- Main Unit: The Main Unit is the central element of the radio system. All incoming messages are received by this unit. If the NurseCall Main Unit is connected to peripheral devices, the data can also be transmitted to these devices – a connection of the TeleAlarm devices with existing DECT communication and paging systems is possible in many cases without any problems.
- Relay Unit/Relay Plus Unit: With the Relay Unit or Relay Plus Unit you can extend the reception range of your nurse call system. The units operate via RS485 data transmission and support a remote user console (display and keypad), the Relay Plus Unit also supports the management of a corridor display.
- Radio transmitters: Radio transmitters are the units of the nurse call systems with which the alarm is triggered. They are available as room transmitters as well as radio hand-held transmitters and corded transmitters, or in versions as companion transmitters and acknowledgement transmitters, ensuring maximum flexibility and safety for the patients and residents of the facility.
All components use the same radio frequency. The range of TeleAlarm nurse call systems can be extended beyond the actual facility due to the wireless concept, in order to protect private residential units (e.g. for assisted living).
How can nurse call systems transform dementia care into a safer experience for every patient?
The number of people living with dementia is steadily rising—making reliable, future-ready care solutions more essential than ever for retirement and nursing homes. When staffing resources are stretched, yet expectations for safety, independence, and quality of care remain high, the TeleAlarm NurseCall system provides a smart, dependable way to bridge the gap.
Designed to support both caregivers and residents, our solution helps you deliver safer, more responsive, and more efficient dementia care—without compromise.
With TeleAlarm NurseCall, you benefit from:
Enhanced patient safety through intelligent monitoring and instant alerts
Optimized workflows that ease the burden on care staff
Scalable solutions tailored to your facility’s needs
Empower your team. Protect your residents. Elevate your standard of care.
NC8 Components
NurseCall 8 Main Unit
The TeleAlarm Nurse Call Main Unit 8 serves as the central hub of a modern, wireless nurse call system engineered to streamline workflows and elevate the standard of care.
N86 Room Transmitter
The N86 Wall Transmitter is a versatile, multifunctional radio-based alarm device designed to support both patients and nursing staff within modern care environments.
PR80 Programming Device
The PR80 Programming Device, together with its dedicated NCCM Software, has been purpose-built to configure, manage, and upgrade wireless TeleAlarm NC8 devices efficiently and reliably.
LE80 Radio Receiver
The LE80 Radio Receiver is a highly adaptable component designed to bridge wireless and wired communication within modern nurse call and alert systems.
RAC80 Radio Alarm Contact
The RAC80 Radio Alarm Contact is a compact and reliable monitoring device engineered to detect and report the opening or closing of electrical contacts, doors, or windows equipped with a magnetic switch system.
B80A Accompany Transmitter
The B80A wireless wristband transmitter is a specialized device designed exclusively for authorized caregiving staff, combining advanced acknowledgment functionality with intelligent patient accompaniment support.
B81 Acknowledgement Device
The B81 Acknowledgment Device is a compact, purpose-built wireless transmitter designed exclusively for authorized care staff. It provides a fast, secure, and intuitive way to acknowledge patient calls directly at the point of care.
S87L Wireless Transmitter
The S87L wireless, programmable, multi-mode wristband transmitter with a locator function enables the wearer to call for help at any time at the touch of a button, directly via the wireless nurse call system.
Would you like to learn more?
Together, we will develop the best solution for your business. Our sales team is here to provide expert guidance as you evaluate your options and implement the right plan.
Dirk Kaldewei
Sales NurseCall Systems
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