TeleAlarm Successfully Passes WDTM Audit According to Version 4.0
TeleAlarm has successfully and without any non-conformities passed the audit according to the WDTM Chain Quality Mark Personal Alarm Services, Version 4.0 (K21042/02), together with its Dutch office.
The successful audit confirms TeleAlarm’s consistent alignment of its processes with the requirements of the Dutch quality standard for personal alarm services. The WDTM Chain Quality Mark focuses on quality assurance throughout the entire service chain – from technical components and their provision to installation, alarm reception and the subsequent handling of an alarm.
The audit does not focus exclusively on individual products or technical solutions. Instead, particular attention is paid to the organisational processes, responsibilities and interfaces of the partners involved in the alarm chain. In this environment, clearly defined procedures and reliable cooperation are essential to ensure that everyone involved can carry out their responsibilities safely and transparently in the event of an alarm.
By successfully passing the audit according to Version 4.0 of the WDTM Chain Quality Mark Personal Alarm Services, TeleAlarm underlines its commitment to maintaining high and transparent quality standards in the Dutch market. The result also confirms the company’s ongoing efforts in quality management, process reliability and dependable cooperation throughout the entire service chain.
Special thanks go to the colleagues involved in preparing and conducting the audit, whose commitment made an important contribution to the successful outcome:
- Aleksandra Zylik, Quality Management, TeleAlarm
- Jurgen van Helvoort, Head of Sales Netherlands
- Ruthger Steenbeek, Sales Manager Netherlands
- René Rutten, Technical Specialist Benelux
Their commitment and the close cooperation between quality management, sales and technical teams were important factors in the successful audit.
TeleAlarm would like to thank everyone involved for their commitment and professional preparation.
About KIWA
KIWA is an international testing, inspection and certification organisation that helps organisations demonstrate the quality, safety and reliability of their products, services, processes and management systems.
Its range of services includes testing, inspections, certification, training and data services. KIWA operates across numerous industries, from construction and energy to drinking water, healthcare, food, animal feed and agriculture.
As part of the WDTM audit, KIWA acted as an independent testing and certification body, assessing the relevant requirements of the Chain Quality Mark Personal Alarm Services.