{"id":56213,"date":"2016-07-12T10:02:22","date_gmt":"2016-07-12T08:02:22","guid":{"rendered":"https:\/\/www.telealarm.com\/verbesserter-rma-prozess\/"},"modified":"2020-09-30T09:59:45","modified_gmt":"2020-09-30T07:59:45","slug":"processus-rma-ameliore","status":"publish","type":"post","link":"https:\/\/www.telealarm.com\/fr\/processus-rma-ameliore\/","title":{"rendered":"Processus RMA am\u00e9lior\u00e9"},"content":{"rendered":"<p>Par nos contr\u00f4les de qualit\u00e9, nous enregistrons un faible retour d\u2019appareils avec r\u00e9clamations au titre de la garantie. Toutefois, s\u2019il devait y avoir un probl\u00e8me technique, nous avons sur place notre organisme RMA (Return Material Authorization). Celui-ci peut s\u2019occuper de vos retours rapidement et simplement.<\/p>\n<p>Afin de simplifier votre t\u00e2che, nous avons adapt\u00e9 notre formulaire RMA.<br \/>\nOutre une garantie prolong\u00e9e de 36 mois pour nos produits (12 mois sur les batteries et piles), vous aurez \u00e9galement la possibilit\u00e9 \u00e0 l\u2019avenir de faire enlever gratuitement chez vous les pi\u00e8ces d\u00e9fectueuses.<\/p>\n<p>Pour les appareils hors garantie, vous recevrez \u00e0 l\u2019avenir une offre d\u2019\u00e9change. Veuillez nous communiquer avant l\u2019envoi si vous d\u00e9sirez r\u00e9cup\u00e9rez les anciens appareils ou non.<br \/>\nIl vous est possible \u00e9galement de t\u00e9l\u00e9charger le formulaire RMA dans l\u2019espace Partenaire.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Par nos contr\u00f4les de qualit\u00e9, nous enregistrons un faible retour d\u2019appareils avec r\u00e9clamations au titre de la garantie. Toutefois, s\u2019il devait y avoir un probl\u00e8me technique, nous avons sur place notre organisme RMA (Return Material Authorization). Celui-ci peut s\u2019occuper de vos retours rapidement et simplement. Afin de simplifier votre t\u00e2che, nous avons adapt\u00e9 notre formulaire&hellip;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":["86","95","96","98","196","243","244","245","246","247","248","250","290","295","296","297","298","299","300","301","302","303","304","305","306","307","308","309","310","311","312","313","314","315","316","317","318","319","320","321","322","323","324","325","437","464"],"tags":[],"class_list":{"0":"post-56213","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-lms-fr","7":"category-uncategorized-fr","11":"category-hausnotruf-fr","12":"category-nurse-call-fr","19":"category-evenement-fr","24":"category-uncategorized-en","26":"category-le-saviez-vous","27":"category-produits-et-technologie","28":"category-foires-et-manifestations","29":"category-actualites-autour-de-telealarm","30":"category-nouvelles-du-secteur","31":"category-rapport-dexperiences-et-interviews","51":"category-karriere","52":"category-296","53":"category-98","57":"category-301","58":"category-250","65":"category-295","70":"category-300","72":"category-314","73":"category-319","74":"category-318","75":"category-317","76":"category-316","77":"category-315","97":"category-464","98":"description-off"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Processus RMA am\u00e9lior\u00e9<\/title>\n<meta name=\"description\" content=\"Par nos contr\u00f4les de qualit\u00e9, nous enregistrons un faible retour d\u2019appareils avec r\u00e9clamations au titre de la garantie. 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